General Complaints & Grievance Redressal Committee

General Complaints & Grievance Redressal Committee

Details of this Committee

Grievance Redressal System is a vital part of any administration. It is the responsibility of the College Administration to provide a secure and contented environment to all its Staff and Students. The Grievance Redressal Committee has been formed in the College as per the UGC guidelines to redress the grievances of both the staff and the students. Since the inception of the college, the Committee has been under the direct purview of the Principal.

The grievances received by the Principal are forwarded to the concerned Committee members who look in to the problems depending upon the seriousness of the issue.

The Committee has been continuously striving to take the best efforts possible to create a harmonious and conducive atmosphere to everyone in question.

Functions of the Grievance Redressal Committee

To accept written grievances from students and staff related to the system.
To create and implement a mechanism to handle the reported grievances.
To forward the findings to the Management if necessary for further action.
To listen, record and scrutinize the grievances submitted to them by the Staff and Students and take necessary steps immediately.
To attend to the grievances based on the authenticity and gravity of the criticisms made.
To represent the grievances to the concerned section which may include maintenance, transport, academic, amenities etc.
To convene periodical meetings to discuss whether the grievances have been settled.
To make a follow-up of these matters at regular intervals till their final disposal.
To maintain strict confidentiality, if necessary.

CGRC Committee Composition (2023-2024)

1Dr. R. Vimal NishantPrincipalChair Person
2Mr. B. ArulrajAssistant Professor- EnglishConvener
3Dr.K.Christe JenniferHead- Textile Fashion & Designing and Costume Design & FashionMember
4Mrs. K. P. IndumathiHead- Biochemistry & Clinical Laboratory TechnologyMember
5Mr. P. DhineshKumarAssistant Professor- Computer ScienceMember
6Mrs. S. ShakunthalaAssistant Professor – EnglishMember
7Mr.P. ParthasarathiAssistantt Professor- TamilMember

If any problem arises and is not resolved informally, students may file a grievance with the College Grievance Redressal Cell (CGRC) of the College. The campus hearing body follows a set of formal procedures as per UGC Guidelines. The deadlines for filing any kind of a grievance is the last day of the concerned semester, post the semester during which the incident has occurred.

Any student who wishes to file a grievance can contact the chairperson of College Grievance Redressal Cell (CGRC) in college office


Email us at

Grievance Redressal Form Link
Sl. No.NamePosition (Chairman


Professional DesignationTelephone numbersE-mailAddress
1Dr.R.VimalNishantChairmanPrincipal9865140111v.principalarts@excelcolleges.comExcel College for Commerce & Science, Komarapalayam
2Mr.B.ArulrajMemberAssistant Professor8012287619arulraj.eccs@excelcolleges.comExcel College for Commerce & Science